Administration Permissions

Understanding Permissions in POPs

POPs offers a comprehensive set of Permissions that allow you to control user access with precision. By assigning the right permissions, you ensure that each user only sees the information relevant to their role—minimizing distractions and maintaining organizational focus.

Permissions can be applied in two ways:

• Organization-wide: Grants access to all features across the entire organization, including those within specific business units.
• Business Unit-specific: Limits access to features within a particular business unit.

Later in this article, we’ll walk you through the steps for assigning permissions to administrators. If you’re already familiar with the different permission types and just need a quick refresher on the assignment process, you can click here.

The List of Administration Permissions:

• Dashboard
  • Allows access to view your organizations dashboards.
• View Orders
  • Allows access to view orders placed by your users.
• Orders Approval
  • Requires View Orders permission.
  • Allows access to approve orders placed by your users.
• View Users
  • Allows access to view Users in your organization.
• View/Edit Users
  • Allows access to editing & viewing Users in your organization.
• Invite Users
  • Requires View Users or View/Edit Users permission.
  • Allows Access to Invite users to your organization.
• Admin Management
  • Requires View Users or View/Edit Users Permission and the Invite Users Permission.
  • Allows access to manage other administrators in your organization.
• Settings - Maintenance
  • Allows limited access to Settings of your organization.
  • Can manage Digital Documents, Purchase Orders and Notifications.
• Settings - All

  • Allows access to manage all organization settings.

     

Dashboard

The Dashboard Permission determine who can access and view your organization’s dashboards. Organization-wide Administrators have full visibility into all dashboards and performance metrics for the organization.

For guidance on interpreting POPs dashboards, refer to this article.

Business Unit Administrators have restricted access and can only view data related to their assigned Business Unit.

View Orders

The View Orders Permission allows users to access your organization’s order history page and review details of any orders placed by the organization.

Business Unit Administrators with this permission can only view orders associated with their assigned Business Unit.

Orders Approval

The Orders Approval Permission enables a user to approve any orders submitted by the organization. When assigned to a Business Unit Administrator, this permission restricts approval capabilities to orders originating from their specific business unit.

Whenever an order exceeds the maximum allowed amount, an email notification is automatically sent to all administrators who hold this permission. This email provides the option to either approve or deny the order.

Important:
To ensure proper functionality, the Orders Approval Permission must be granted alongside the View Orders Permission.

View Users

The View Users Permission allows administrators to access user-related information within the organization. With this permission, administrators can view:

• License and Membership details
• Order and Shipment histories
• User profile information

For Business Unit Administrators, visibility is limited to users who belong to their assigned business unit.

View/Edit Users

The Edit Users Permission allows administrators to both view and manage user information across the organization. With this permission, administrators can:

• Access & manage license and membership details
• View order and shipment histories
• Manage user profile information

Additionally, administrators can perform key account actions such as:

• Editing user profiles
• Sending password reset emails
• Resending email confirmation messages—especially useful if registration issues occur

For Business Unit Administrators, access is limited to users within their assigned business unit.

See our Tutorial on managing users by clicking here.

Invite User

The Invite User Permission allows administrators to invite new users to any business unit within the organization. When assigned to a Business Unit Administrator, this permission is limited to inviting users only to their designated business unit.

Important:
To function correctly, the Invite User Permission must be granted alongside either the View Users Permission or the View/Edit Users Permission.

Admin Management

The Admin Management Permission allows administrators to modify the administrative permissions assigned to users within the organization. This permission is exclusive to Full Organization Administrators.

With this permission, administrators can update the permissions of other users as well as their own. For detailed steps on how to assign or change admin permissions, click here.

Important:
To fully use this permission, the Admin Management Permission must be granted alongside the View or View/Edit Users Permission and the Invite Users Permission.

Settings - Maintenance

The Settings - Maintenance Permission allows administrators to manage select organization and business unit settings related to day-to-day operations. While these administrators can adjust operational configurations, they must rely on colleagues with the Settings - All Permission to modify or set up advanced system settings.

Administrators with the Settings - Maintenance Permission can interact with and update the following areas:

• Organization and Business Unit payment options
• Specific Business Unit settings
• Notifications for both Organization and Business Units
• Digital documents at the Organization and Business Unit level
• Payload Collection Payment settings
• Payload Payment settings
• Payload settings
• Purchase Orders

Settings - All

The Settings - All Permission allows an Administrator to manage all settings of the Organization and/or Business Unit that they are assigned to.

How To assign Permissions to a User:

To assign Administrator permissions to other users, you must have View/Edit Users and Admin Management permissions at a minimum.

Step 1: Access the Users Tab

Navigate to the Users tab in the Organization Admin menu:

Step 2: Search for the User

Use the search bar to find the user you want to update:

Step 3: Select the User

Locate the user tile in the results:

Step 4: Open Administration Permissions

Click the second tab below the user profile (the icon with nested user accounts) to view the user’s Administration Permissions:

Step 5: Assign Permissions

As shown in the example, the user belongs to the Inmark Organization, specifically the Life Science Business Unit. Use the checkboxes to assign one or more permissions as needed:

Once saved, the user will have the selected Administration permissions for that Business Unit. 

Assigning Organization-wide / New Business Unit Permissions

Clicking on the provided dropdown will list the Business Units you can assign Permissions for:

To add Organization-wide permissions simply select 'Full Organization' and click on the Add button.

The tile now shows that these are Organization-wide permissions, in addition to showing which Business Units this user is a part of specifically (They will still be able to access other Business Units with these permissions).

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Questions? 

Contact us @ helpdesk@inmarkinc.com 

**Images captured from the Inmark POPs application were last update on 29 September 2025 (Version 6.5) and may not fully reflect all updates to POPs since these images were captured. While we ensure all help articles are reviewed as part of each application update, we ask that you report any discrepancies or concerns to us at popsupport@inmarkinc.com.