Required Permissions
Settings - All
Shipping Configurations:
Shipping Configurations determine which services are available when using Sales-as-a-Service (SaaS). They let you choose which Shipping Carriers to use and how users will interact with them. Inmark provides default Shipping Configurations, but if you want to add your own, you can click the "Add" button in the Shipping Configuration section of your Organization's settings page.
The first thing you will have to decide is what type of shipment this configuration applies to: Inmark Shipments (where Inmark will ship Packaging directly to you, i.e., Ready Stock) or an Item shipment (where Inmark will assist you with shipping your items, i.e., Ship Now™).
Next, if this is a configuration for Inmark Shipments, you will need to specify whether to use your own Carrier Accounts or Inmark's.
Following that, you can select which of our supported carriers this configuration will allow:
Now you will have to specify which rates you would like to make available to your users from the specified Carriers:
If you would like all rates to be available, you can still recommend a specific rate from a Carrier via the following drop-down:
You can also prevent higher shipping costs than you are comfortable with by specifying a maximum cost per shipment, preventing too expensive orders from being placed, or allowing any cost by checking the provided check box:
You can also optionally provide a custom URL to be printed as a QR code on your orders, for example, if you would prefer your labels to redirect to your Organization's website. By default, it will link to Order/Shipment history in Inmark SaaS, showing all of the details of the order:
And finally, you will have to provide a name for your Shipping Configuration so that it is more easily identifiable, and click on create:
After following the configuration wizard, you will need to set up the regions that this Shipping Configuration can service by clicking on edit next to the 'Shipping Region Mapping' section:
Enable the relevant regions via the check boxes provided and click on Done:
The enabled regions should then be reflected as such:
Note:
Shipping Accounts may need to be configured to support specified regions.
Shipping Accounts:
A Shipping Account allows you to specify who will pay for shipping services while using Inmark SaaS. It enables the use of various supported shipping carriers on Inmark SaaS. Using your Organization's Shipping Account in Inmark SaaS will allow you to receive your negotiated rates from the respective Carrier. To add your own Shipping Accounts, click the "Add" button in the Shipping Accounts section of your business's Settings page.
While you're entering your account details, please have a Carrier invoice handy for cross-checking and accuracy. This is important as Inmark will establish a direct connection with the Carrier and handle the communication on your behalf. The required information varies by Carrier; the following is only a sample. After you have filled in all relevant details, you can click on save to finalize your Shipping Account creation:
You will have to enable the regions that this Carrier Account will be able to service by clicking on Edit next to the 'Shipping Account Region Mapping' Section:
Note:
To ensure shipping works as you want for your users, please make sure the selected regions match your account's capabilities with the Carrier. Inmark recommends discussing these capabilities with a representative of your chosen Carrier.
Please use the checkboxes to enable a region for 'Ship To' if you would like Inmark Packaging to be available only in that region. Enable 'Ship From' if you only wish to ship your items from that region without providing Packaging, or both 'Ship To' & 'Ship From' if you would like any of our various shipment options to be available for the region:
The enabled shipping regions should be reflected as such:
These regions determine if the regions set in your Shipping Configuration will work.
Other Resources:
You may find the following video tutorial interesting:
**Images captured from the Inmark SaaS application were last updated on 1 October 2025 (Version 6.5) and may not fully reflect all updates to Inmark SaaS since these images were captured. While we ensure all help articles are reviewed as part of each application update, we ask that you report any discrepancies or concerns to us at popsupport@inmarkinc.com.