Some solutions in POPs may experience delays in fulfillment. When this occurs, you’ll see a yellow notification message like this:
If a solution is out of stock and we are temporarily unable to fulfill your order for that item, a red notification message will appear during checkout. This message will clearly indicate which items are currently unavailable:
We continuously monitor demand for our solutions. The moment a solution becomes unavailable for purchase, our fulfillment team is notified so the issue can be addressed promptly.
Why Your Order Might Be Blocked
To ensure your order can be successfully fulfilled, we perform multiple checks throughout the process. Because of these checks, your order may be prevented from being placed at several points in the order placement process.
In your shopping cart:
The 'Continue to Shipping Address' button will be disabled and you will be unable to continue to place your order.
Removing the item via the x button will allow to you continue with your order:
During Solution selection for a Ship Now order
You will be allowed to select a solution that cannot be fulfilled during a Ship Now order as indicated here:
because you may still have some on hand. You will however not be able to order one as part of your Ship Now order:
After Selecting a Shipping Rate:
We do a final check before calculating the final cost of your order, during this check we may notice that one or more of the solutions have gone out of stock since you started placing your order, you may then see this page:
At checkout:
We will not ask you to pay for something that we cannot deliver, so even at the point of checkout if you still have a solution as part of your order that we cannot fulfill we will indicate this on the checkout page:
Both of the Payment options will not work and you will have to start a new order without the solution that is out of stock.
Questions?
Contact us @ helpdesk@inmarkinc.com
**Images captured from the Inmark POPs application were last update on 27 May 2025 (Version 6.3) and may not fully reflect all updates to POPs since these images were captured. While we ensure all help articles are reviewed as part of each application update, we ask that you report any discrepancies or concerns to us at popsupport@inmarkinc.com.