Two-Factor Authentication
You can set up your Two-Factor Authentication here.
To set up Two-Factor Authentication (2FA), your Account must have a confirmed email address or phone number.
- If you've just created your Account, confirm your email or phone number before enabling 2FA.
- Once confirmed, select Enable to activate Two-Factor Authentication.
After activation, each time you log in, you'll receive an authentication code via email, SMS, or both (depending on your confirmed contact details). Enter this code to complete the login process and access your Account securely.
Forgot Password
Using email to reset your password
If you have forgotten your password, you can use the Reset Password option by sending an Email. Please note that you must have previously confirmed the Email Address that will be used. To start resetting your password, click here and follow the steps below.
- Select the Email button.
- Input your email address.
- After submitting, wait until you receive an Email containing a Reset Now link.
- Use the Reset Now link to reset your password.
Inmark can't reset your password if you've forgotten it and can't follow the steps above.
Using SMS to reset your password
If you have forgotten your password, you can use the Reset Password option by sending a Text Message (SMS) to your mobile device or any device that supports receiving SMS. Please make sure you've previously confirmed the Phone Number that will be used. Carrier messaging rates may apply. To start resetting your password, click here and follow the steps below.
- Select the Text Message (SMS) button.
- Select your Country of residence and input your phone number (with or without dashes)
- After submitting, wait until you receive an SMS message containing the Validation Code.
- Input the code that you received.
- Reset your password.
Inmark can't reset your password if you've forgotten it and can't follow the steps above.
Locked Account
If you have been locked out of your Account after attempting authentication too many times, you will need to wait 8 hours or reset your password before you can attempt authentication again. If you have been locked out of your Account and haven't tried to authenticate, please get in touch with us.
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Questions?
Contact us @ helpdesk@inmarkinc.com