Two-Factor Authentication
You can set up your Two-Factor Authentication here.
To set up Two-Factor Authentication (2FA), your account must have a confirmed email address or phone number.
- If you’ve just created your account, confirm your email or phone number before enabling 2FA.
- Once confirmed, select Enable to activate Two-Factor Authentication.
After activation, each time you log in, you’ll receive an authentication code via email, SMS, or both (depending on your confirmed contact details). Enter this code to complete the login process and access your account securely.
Forgot Password
Using Email to reset password
If you have forgotten your password, you can use the Reset Password option by sending an Email. Please note that you must have previously confirmed the Email Address that is going to be used. To start resetting your password, click here and follow the steps below
- Select the Email button.
- Input your email address
- After submitting, wait until you receive an Email containing a Reset Now link.
- Use the Reset Now link to reset your password.
Inmark cannot provide you with your password in the event you forget it and are unable to follow the steps above.
Using SMS to reset password
If you have forgotten your password, you can use the Reset Password option by sending a Text Message (SMS) to your mobile device or device that supports SMS receiving. Please note that you must have previously confirmed the Phone Number that is going to be used. Carrier messaging rates may apply. To start resetting your password, click here and follow the steps below
- Select the Text Message (SMS) button.
- Select your Country of residence and input your phone number (with or without dashes)
- After submitting, wait until you receive an SMS message containing the Validation Code.
- Input the code that you received.
- Reset your password.
Inmark cannot provide you with your password in the event you forget it and are unable to follow the steps above.
Locked Account
If you have been locked out of your account from attempting your authentication too many times, then you will need to wait 8 hours until you can attempt to authenticate again. If you are locked out of your account and you have not attempted to authenticate, then please Contact Us.
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Questions?
Contact us @ helpdesk@inmarkinc.com